Business loan in the mobile application in Santander Bank Polska


Santander Bank Polska in Poland launched for its customers – sole entrepreneurs a new, fast credit process via the bank’s mobile application called Smart Loans. The whole procedure lasts around 10 minutes and entrepreneurs get the money immediately after completing the application.

An important element of Smart Loans is the omnichannel. An entrepreneur can start a loan process in online banking or at a branch and finish it in the mobile application or start it on a smartphone and finalize it with the help of an advisor at a bank branch. But there is no need to go to the branch or print paper documents, everything can be done remotely and paperless.

Within the Smart Loans application, an entrepreneur can apply for an overdraft and Business Express loan in the amount of PLN 5 to 100k (EUR 1-20k). Financing can be used for any purpose related to working capital or such investments, like equipment or car purchase.

„In response to the needs of our customers, we are introducing Smart Loans for entrepreneurs in Santander mobile. The process is unique because it’s omnichannel. We give our customers freedom – they can apply for a loan and sign a loan agreement in the way they choose. This is especially important in the conditions of an ongoing pandemic. In this difficult period, also at our bank, the digitization process sped up significantly. Currently, most banking services for entrepreneurs are available in digital channels” – said Barbara Jagłowska, Credit Process Designer at Santander Bank Polska.


Business loans in Santander mobile are not the only digital solution for entrepreneurs. In April 2020, the Smart Loans credit process became available to sole entrepreneurs in Online Banking (Mini Firma).

Also, e-invoicing, online accounting, and factoring were implemented recently for sole entrepreneurs.


Source: Bank’s Press from 09.03.2021