On November 25 the CEE22 SME Banking Conference took place in Prague, Czech Republic. For the first time in the history of SME Banking Club, our participants of CEE22 were invited to the real palace – Zofin, which is located in the very heart of Prague. The atmosphere of the event was truly festive!
The format of the Conference was hybrid, so we had the honor of having our speakers and attendees on-site, while the audience that could not be present in Prague participated online.
The online participants were offered a Live Stage with a Live Chat during the streaming, an EXPO Zone with virtual stands, a developed Networking Zone with four thematic areas, and a chat. Furthermore, the participants could check our digital Agenda and all CEE22 Speakers. Both in-person and online networking gave our guests new opportunities for international cooperation and the exchange of valuable experiences!
Federico Avellán Borgmeyer (efcom gmbh), Artem Panfilov (Intellias), David Vopelka (DataSentics, an Atos Company), and Javier Cavero (Rural Servicios Informáticos S.L.) conducted the first panel on the topic of How AI changes Financial Services.
During the second panel – What does the best-in-class customer journey look like in SME banking? – Olena Gryniuk (SME Banking Club) discussed with the panelists – Václav Mladěnka (MONET +), Enrique Caballero (Aware, Inc.), Petr Dvořák (Wultra), and Tomáš Stegura (ČSOB) – how to build compelling digital customer journey for SME customers, balancing between security and smooth user-friendly process.
Michał Pawlik (SMEO), Christian Ruehmer (Q-Lana Inc), Michał Tusznio (ING Bank Poland), Jan Lastuvka (Lemonero), and Karol Leszczyński (Comarch Factoring Platform) during the next panel discussed how to offer Contextual and Embedded Finance for SMEs.
During the next session devoted to the topic of Digital Banking for SMEs in the CEE region, Olena Gryniuk (SME Banking Club) gave an Overview of Digital Banking for SMEs in the CEE region. Joanna Więcek-Sitek shared their experience at ING Bank Poland on digital transformation and building ING Business digital platform. Maciej Sałata presented their view (at Comarch Open Platform) on Composable Banking. András Rung (Ergomania) stressed the impact of UX on customer satisfaction.
The next panel – Interoperability and Open Banking – was moderated by John Mark Williams (The Institute of Leadership & Management). Katalin Kauzli (Charlie-India) gave her view on what enables interoperability and how to shift towards open data ecosystems. During the further panel discussion, joined also by Pavel Ramert (CRIF Czech Credit Bureau) and Anna Kowalik (CRIF Poland), panelists discussed where banks are in that journey and what are the main challenges of shifting towards open ecosystems.
Šimon Koči (Dateio) took a mic to moderate the next panel devoted to the topic of cooperation between banks and fintechs. Andriy Kusen (Intellias) started the panel with a presentation on when it’s better to build their solutions by the banks, and when it’s worth cooperation. After that Patric Novy (KB SmartSolutions), Elma Saric (Raiffeisen Bank International), and Michaela Bauer (ČSOB) joined the panel and described their banks’ models of cooperation with fintechs, their plans, and targets in that area.
Finally, Maria Cenusa (ICG Integrated Consulting Group Romania), Paweł Jaszewski (BNP Paribas Bank Polska), Lenka Pincot (Raiffeisenbank Česká republika), and John Mark Williams (The Institute of Leadership & Management) discussed how to Build responsive organizations. Each organization has its path and its story on the quest to gain business agility and responsiveness, and panelists were open to sharing them.
Watch the recording of the Conference Stream:
CEE SME Banking Awards 2022
Traditionally, SME Banking Club proposed our participants four categories as before, which were based on the SME Banking Club Studies. However, this year we introduced some novelty. SME Banking Club added two new categories, which are called The Best Of Show. One of them was elected based on audience voting, and the second was the SME Banking Club Team choice.
Our CEE22 Categories:
- The Best Online Banking for SMEs. CEE Region
- The Best Mobile Banking for SMEs. CEE Region
- The Best Digital Lending for SMEs. CEE Region
- The Best Digital Factoring for SMEs. CEE Region
- The Best Of Show
Meet our Winners!
In The Best Online Banking for SMEs category in the CEE Region – the winner is Raiffeisenbank Česká republika (Czech Republic) for the best online banking solution!
Moneta Money Bank (Czech Republic) is the winner in The Best Mobile Banking for SMEs category in the CEE Region for the best mobile banking app!
The statuette in The Best Digital Lending for SMEs category in the CEE Region was awarded Tatra Banka (Slovakia)!
First place in the category The Best Digital Lending solution for SMEs among FinTechs in the CEE Region took Lemonero (Czech Republic)!
The winner of The Best Digital Factoring for SMEs category in the CEE Region is ING Commercial Finance Poland (Poland)!
SME Banking Club sincerely congratulates our CEE22 Winners!
Watch full Awards Ceremony:
More details about the SME Banking Club Studies: https://smebanking.club/product-category/studies/.
We are thankful to all our Partners for their support!