Explore the evolving landscape of AI-driven decision-making in banking with the webinar, “AI-driven Next Best Action in the Customer Journey”. This session delves into the practical implication of Artificial Intelligence on personalized interactions within the financial industry. According to Accenture’s research report “Top 10 banking trends for 2024”, the rise of Generative AI is expected to bring substantial benefits to banks, including projected productivity gains of 20-30% and a 6% increase in revenue. To capitalize on these advantages, banks are urged to prioritize meaningful customer interactions through a combination of both generative and traditional AI, particularly in personalized pricing. Explore the impact of AI on decision-making in banking further through the webinar, where our expert Nick Nickolovski delved into practical implications, strategies, enhanced customer experiences, and innovation for customer loyalty.
Watch the webinar recording, streamed live on February 27, 2024
Webinar’s Agenda:
- 15:00 to 15:05: Introduction to the webinar – Olena Gryniuk
- 15:05 to 15:30: AI-driven Next Best Action in the Customer Journey – Nick Nickolovski, MBA
- 15:30 to 15:45: Q & A
SPEAKERS:
Nick Nickolovski, MBA
AI Strategy Lead at CHILDISH.AI (United Kingdom)
Olena Gryniuk
CEE Director at SME Banking Club (Poland)
Watch full webinar recording:
About CHILDISH.AI
CHILDISH.AI is more than a boutique AI design studio. It is an AI Research, Consulting, Design, and Development company that empowers its customers to build cutting-edge products. Its exceptional team includes experts with strong foundations in data science and hands-on technology experience. With deep industry knowledge in banking, insurance, fintech, and healthcare, they are dedicated to helping organizations harness the benefits of AI to gain a competitive edge and accelerate growth.
Their approach rests on four pillars:
- Research: They deep-dive into data analytics, algorithms, and industry research.
- Strategy formulation: Their robust methodology for AI and Data strategy formulation ensures successful AI-driven use case implementation with a positive ROI.
- Design & Development: Their expert team crafts top-tier AI applications tailored to the business objectives.
- Operations: CHILDISH.AI seamlessly integrates and operationalizes AI solutions, optimizing business outcomes.
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