ING Türkiye, supporting its customers to be one step ahead, enables SMEs to make a difference in their business lives with its digital products and services. ING Türkiye, which develops out-of-the-box solutions with its digital power and makes the lives of SMEs easier with its innovative services, has launched the “Remote Advice SME” service, which offers video call, face-to-face and easy banking experience for businesses. Businesses can remotely connect to consultants via ING Mobile Corporate with this service, get information about their banking transactions, and carry out their transactions via the mobile application, thanks to video call technology.
Businesses can save time without leaving their workplace by joining a video call with an expert and conducting their transactions via the mobile application. Thanks to this service, SMEs can easily apply for loans, savings, and daily banking products and access detailed information.
“Focusing on customer experience and digitalization as part of our strategy, we develop innovative solutions to support our customers at every point they need. We aim to maximize the experience of our customers in digital channels, and with the “Remote Advice SME” service, we provide our customers with an effortless banking experience by bringing a human touch to digital. This service enables us to provide instant solutions to different customer needs in every segment of SME banking and make access to financial consultancy services easier,” – said Öcal Ağar, Executive Vice President of Business Banking at ING Türkiye.
Source: the Bank`s press release dated December 15, 2023
