Integrated debt collection service at ING Bank


ING Usługi dla Biznesu (ING Services for Business) in cooperation with Kaczmarski Inkasso implements functionality that will allow Polish entrepreneurs to simply and quickly submit invoices for collection. Thanks to the full integration of the systems of both operators, SME customers have everything in one place – without the need to switch between applications and manually input data.

Kaczmarski Inkasso is an expert in the field of comprehensive debt management. For over 28 years has served on a massive scale both strategic clients: banks, loan and leasing companies, telecoms, insurers, as well as small and medium-sized enterprises from all industries in Poland.

“ING Accounting is used by over 100 000 enterprises. In the application, customers will find a lot of necessary functions to manage their businesses. The offer of Kaczmarski Inkasso fits perfectly into the set of possibilities that the entrepreneur can find on our platform, complementing the micro factoring offer in the life cycle of receivables. We hope that the new solution will make it easier for many entrepreneurs to run a business” said Arkadiusz Kuczera, Vice President at ING Usługi dla Biznesu.

As part of cooperation with Kaczmarski Inkasso, an entrepreneur can submit invoices for collection and after that constantly monitor their status. The fee is charged only when the money is collected from the unpaid invoices. Debt recovery may be free of charge for the entrepreneur if he chooses the option of charging the debtor with the costs of debt collection. It is allowed by the Act to counteracting excessive delays in commercial transactions. In such a situation, Kaczmarski Inkasso will charge these costs from the counterparty.


Source: ING Bank’s press release from May 17, 2021