Omnichannel has become a buzzword when referring to customer experience. To be truly omnichannel, you have to be everywhere. But being everywhere requires a lot of resources… or does it? Jevrosima Zogovic, Head of Sales at Logate, will demonstrate how Connect, an omnichannel contact center solution, can help optimize the operations of your contact center department, reduce costs, and provide a superb customer experience. Their solution powers contact centers in banking, telecommunications, retail and other industries in the CEE region.
Watch the webinar recoding, streamed live on March 16, 2023
Webinar’s Schedule:
- 14:00 to 14:05: Introduction to the webinar – Olena Gryniuk
- 14:05 to 14:30: Create Omnichannel Customer Experience – Jevrosima Zogovic
- 14:30 to 14:45: Q & A
SPEAKERS:
Jevrosima Zogovic
Head of Sales at Logate (Montenegro)
Olena Gryniuk
CEE Director at SME Banking Club (Poland)
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