May 20 – Roundtable: Increasing customer engagement: The SME Ecosystem playbook

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Join us for an in-depth discussion on how banks can use SME Ecosystem and benefit on the SME market by building engagement among SMEs and drive new revenue streams.

 

🎤SPEAKERS:

Olena Gryniuk

CEE Regional Director at SME Banking Club (Poland)

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Maciej Sałata

Consulting Director/Corporate and SME Digital Banking at Comarch (Poland)

LinkedIn Profile

 

Paweł Jaszewski

Director of Business Transformation and Digitalization Bureau – SME and Corporate Banking at BNP Paribas Bank Polska (Poland)

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⏱ ROUNDTABLE AGENDA:

13.00 – 13.10 – Status quo on SME ecosystems in the CEE region. Introduction by Olena Gryniuk

13.10 – 15.00 – SME Ecosystem Playbook. Presentation by Maciej Sałata:

  • Everything starts from KYC and customer onboarding
  • Online Banking and integration of VAS, focus on customer’s ERP integration
  • Loan origination for SMEs
  • Customer loyalty management
  • Robotic automation

15.00 – 16.00 – Banks journey – from concept to market. Presentation by Paweł Jaszewski:

  • Online interaction with business customers: online banking, eApplication platform, host-to-host integration with customer’s ERP systems
  • Co-creation of the new solutions with the customers using User Experience Design and Agile approach

16.00 – 17.00 – Q&A Session

REGISTER

Number of participants is limited to 20 attendees.

🤝 Partner of the Roundtable: COMARCH S.A.

 

Consents:
  • By registering at the Roundtable, I agree with the processing of my personal data indicated in the above form, i.e. e-mail address and my name in order to answer questions via the contact form, and also send marketing materials from SME Banking Club and its partners;
  • The administrator of personal data is GG Company sp. z o.o. with its registered office in Krakow at 30-381, Poland, Krakow, ul. Królewska 65A/1.

Read full GDPR Policy here

 

🎥 Watch the Webinar devoted to the SME Ecosystem topic and join us for more detailed discussion during that Roundtable