We see more and more banks in the CEE region adopt biometrics for customers’ verification and authentication of their banking transactions. If we look at the segment of business customers, biometrics is mainly implemented by the banks as a method of payment authorization and rarely is used in the process of digital customer onboarding.
During this joint webinar with Facephi, we will discuss how biometrics can help in the creation of a smooth customer experience during the process of digital customer onboarding, and also the advantages of the usage of biometric solutions compared to other methods.
We will present and share the results of the joint Study – “Future of Customer Experience. Next-Generation Intelligence Platform for SME financial sector” – performed in the CEE region.
🔈 Join the webinar
- 14:00 to 14:05: Introduction to the webinar – Olena Gryniuk
- 14:05 to 14:30: Usage of Biometrics in SME financial sector – Wiktor Jaszczak
- 14:30 to 14:45: Q & A
SPEAKERS:
Wiktor Jaszczak
CEE Regional Manager at Facephi (Poland)
Olena Gryniuk
CEE Director at SME Banking Club (Poland)
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