ING Bank Poland has introduced new functionalities in the e-POS application, which will increase the convenience of use. The Bank enabled its customers to log in with biometric data using a fingerprint and provided an option to switch the application to English. The e-POS application allows its customers to accept contactless payments without the need of having a terminal. All they need is devices with Android 8.0 or higher.
“Currently, 57 percent of payments in retail trade in Poland are cashless, and 98% of them are contactless payments. In this respect, we are a leader in Europe. Within a few months of offering this application, over 3,500 of our customers have activated it,” – says Kamil Adamski, Merchant Services Director, ING Bank Poland. “We are constantly improving our solution to increasing the convenience of using the e-POS application. Customers can now log in using biometric data, i.e. a fingerprint, and cancel the last transaction, which will make it easier for merchants to settle accounts with customers. In addition, the seller can use the language change to English and the 180-degree flip screen function, thanks to which the screen will be set face up when accepting payments. Our customers` comments are an inspiration for us to further develop the service. We are currently working on implementing further functions,” – adds K. Adamski.
The e-POS application is also covered by the Cashless Poland Program. From January 1, 2023, the business customers have transactions without fees up to a turnover of PLN 100,000 for 12 months. As part of additional support, they will receive two additional months for free as a gift from ING. It means that ING Bank Poland won`t charge any fees on their transactions for 14 months.
The ING e-POS application allows its customers to accept the same payment methods as a regular terminal, i.e. Visa and MasterCard cards, Google Pay, Apple Pay digital wallets, and contactless BLIK.
After logging in to the application, the seller enters the transaction amount, and the payer approaches the card, phone, or watch to the NFC reader built into the back cover of the phone. If the customer needs a payment confirmation, he/she can receive it by e-mail directly from the application or download it via a QR code from the seller’s screen – from now on also in English. The application also allows them to view transaction history, return funds from previous transactions or invalidate the last one when, for example, the wrong amount was entered.
The ING e-POS application is offered in the “pay when using” pricing model. There are no activation or usage fees, the Bank only charges a transaction fee.
The customers that want to use the application sign the agreement fully remotely, in the ING application (Moje ING) or ING Business online banking, and handle payments from customers as part of their relationship with the Bank. Thanks to this, the money is quickly available on the business account – no later than 10.00 am on the next workday.
This application meets all security requirements set by the following organizations: Mastercard, VISA, and the Payment Card Industry.
Detailed information is available here: https://www.ing.pl/terminale-platnicze/aplikacja-eterminal (in Polish).
Our previous news about the e-POS application by ING Bank Poland can be found below:
Source: the Bank`s press release dated January 19, 2023